My therapist told me I should tell my supervisor that my work is impacting my mental health. She’s right. And I should transfer to another department. I could work with drivers again like I did in the beginning, unfortunately for less pay but also a healthier balance instead of stressing over work, even when I’m gone. My days and nights consist of work, exercise, eating, and sleep, in that order. But work is on my mind all day about mistakes I’d made and the inundation of assignments, and when I’ll get fired. Where will I land?
A new marketing strategy they assigned on Thursday morning, one I don’t understand at all, possibly had to do with a bonus program for customers. I don’t know. I didn’t attend school for a degree in marketing, and so what are these buzzwords? Not only do I have to complete that assignment, but I also have to close my cases, prevent businesses from attrition, and answer emails that are three days old. And the list keeps growing. There aren’t enough hours in the day unless they expect me to work overtime which I refuse to do. They put me on a salary, and I’m haunted by the word expectations. Expectations, expectations, expectations… I can’t maintain, and I’m supposed to meet a quota each month, which I’m not even close to meeting. Our products suck, and most customers aren’t interested in buying. We’re far inferior to our competitors and do nothing close to competing, making everything a harder sell.
I have my own book of business with over three thousand clients, and I’m supposed to take care of them all. One of them was interested in staying with our company but was offered a deal from a competitor of a fifteen thousand dollar signing bonus, and he asked me what we could do to compete against the offer. I didn’t know. I’m clueless when it comes to marketing, and my company is full of so many stipulations that I had to ask the higher-ups what we could provide. And so the higher-ups decided for me to pitch a promo of five dollars off any order over thirty-five dollars. Are you kidding? I thought, how the hell would the owner reject the fifteen thousand dollars for a puny promo like what my company offered. Not to mention the customer was partially deaf, so I had trouble hearing him talk over the phone. At one point, he said, “Do you even know what you’re doing?” No. Not at all. He could tell I was inexperienced.
There are so many actions I can’t take. They go against company policy. I have to email everyone who wants me to set up their promotions, and they have to agree in the email and over the phone. The email has to be accurate, and I must show the email to the higher-ups to receive a credit, or I could be terminated. I don’t know how much commission I would make off each one, but I do know my payslips have been sad. I can’t make a living off this job, and they couldn’t make me work any harder.
I have to walk away to restore my sanity. I’m not sleeping. I’m no longer enjoying the simple pleasures. My job has clutched me at the throat. I’m cooked. I should complain to HR, but would they have my back? I’m not sure. I heard HR works only in the best interest of the president and the company. Employees are expendable. I’m not needed. They wouldn’t care if I left tomorrow, evidently through the payslips. But hey, they provide me with medical and dental insurance from an insurance company that blows, of which my therapist has refused to partner, so I have to pay her the full amount without any coverage.
And she’s just okay, nothing great. I see her once a week and don’t feel any better. Have you ever sat with a therapist and ran out of words to say before the fifty minutes were over? I go through that problem every time. And she just sits through my laptop and says close to nothing. And when she does, she regurgitates what she has already said. I feel hopeless. I’m waiting for a glimmer.